Reference Information
Title: Design of Everyday Things
Author: Donald Norman
Publisher: Basic Books (2002)
Chapter 7: User-Centered Design (32 pages)
Summary
The seventh and final chapter recaps the book. It begins with discussing seven principles for "transforming difficult tasks into simple ones". These include design principles such as "simply the structure of tasks" and "design for error". He also talks about standardization, something that should be done when something cannot be designed without difficulties. Additionally, he writes about deliberately designing things to be difficult such as a school door in a handicapped school.
Discussion
I found the "design things to be difficult" section rather interesting. A lot of time I see this in child-proof containers or when something is designed to interrupt your workflow so that you notice it. The out-of-reach locks on the handicap doors are also interesting. I bet they are also used in nursing homes.
The seventh and final chapter recaps the book. It begins with discussing seven principles for "transforming difficult tasks into simple ones". These include design principles such as "simply the structure of tasks" and "design for error". He also talks about standardization, something that should be done when something cannot be designed without difficulties. Additionally, he writes about deliberately designing things to be difficult such as a school door in a handicapped school.
Discussion
I found the "design things to be difficult" section rather interesting. A lot of time I see this in child-proof containers or when something is designed to interrupt your workflow so that you notice it. The out-of-reach locks on the handicap doors are also interesting. I bet they are also used in nursing homes.
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